Please find the following explanations to using Poultex. If would like further help, please contact us

Returnable packaging

Some fresh product will be delivered in returnable packaging such as trays. The buyer is responsible for arranging the return. Charges may be made for items not returned within reasonable time.

Arranging transport & Shipping

All products sold by Poultex can be delivered to your cold store. Please click the Quote CIF/FOB/DDP button for assistance from Poultex shipping department.

Glossary of Terms

Fresh - Chilled products stored, shipped and delivered at between -2 degrees c to +4 degrees c.

Frozen - Frozen products stored, shipped and delivered at between -18 degrees c to -30 degrees c.

Whole Muscle - Products made from large whole pieces of meat

Formed - Products made from small pieces of meat including chunks and trimmings.

Reformed - Products made from small particles of meat including minces and trimmings.

Inner Fillet - Whole muscle minor fillet, located underneath the main breast meat removed from the rib cage.

Goujon - Formed or Reformed meat prepared in the shape of an inner fillet.

Butterfly - Skin on or skin off whole muscle double breasts removed from the ribcage.

Crown - Skin on whole muscle double breasts, attached to the ribcage.

Leg Quarter - The entire quarter of the bird including back bone and tail.

Paw - The pad of the foot with shank removed.

Foot - The entire foot including knuckle bone and shank.

Uncalibrated - No fixed weight and of varying size.

EXW (Ex- Works) - Available for collection only from the named place by exporter; importer accepts risks and liabilities.

FOB (Free on Board - Sea Only) - Exporter responsible for all costs and charges incurred in delivering the goods (inc clearing export) until leaving the ships rail ie ship leaving port of shipment. Importer is liable for all risks/charges from this point.

CFR (Cost and Freight - Sea Only) - Exporter pays cost and freight to get goods to the named port of destination. Importer liable for all risks/charges from this point.

CIF (Cost, Freight and Insurance - Sea Only) Exporter pays cost, freight and insurance to get goods to named port of destination. Importer is liable for all risks/charges from this point.

CFA (Free Carrier) - Goods delivered and cleared for export to the carrier nominated by the importer at the named place. Once at carrier importer accepts risks/liabilities/further costs.

CIP (Carriage and Insurance Paid To) - Exporter pays cost, freight and insurance to get goods to named port of destination. Importer is liable for all risks/charges from this point.

CPT (Carriage Paid To) - Exporter pays cost of transport necessary to get goods to the named destination. Importer is liable for all risks/charges from this point.

DAF (Delivered at Frontier) - Road and Rail Only - Exporter delivers goods cleared for export only to named destination which must be before customs point of adjoining country. Importer accepts risk/charges when goods delivered to frontier.

DDP (Delivered Duty Paid) - Exporter delivers goods cleared for import and not unloaded at named place of destination. Full risk to Exporter.

DDU (Delivered Duty Unpaid) - Exporter pays all costs up to point of delivery at named place of destination. Importer clears goods for import and pays import duties.

DEQ (Delivered EX Quay - Sea Only) - Exporter delivers goods to named port bearing all risks/costs and discharge goods on the quay. Importer clears goods for import and pays import duties.

DES (Delivered Ex Ship - Sea Only) - Exporter responsible for all risks/costs of getting goods to the named port of destination before vessel discharges. Risks pass to importer once goods are on board the ship.

FAC (Free Alongside Ship - Sea Only) - Goods delivered by exporter to vessel at nominated port with goods cleared for export. Importer liable for all further costs and charges.

FCA (Free Carrier) - Goods delivered and cleared for export to the carrier nominated by the importer at the named place. Once at carrier importer accepts risks/liabilities/further costs

Customer Application

Poultex customers complete a standard credit application form. It is Poultex intention to provide full credit facilities wherever possible. However, in most cases prepayment will be required during the initial trading period.

Supplier Application

Poultex suppliers send their standard credit applications to enquiries@poultex.com Poultex agrees standard trading terms with all suppliers and settles all invoices promptly and in a professional manner.

Photographs

You can upload up to five pictures with each product. The time taken to upload each picture file will depend upon the size of that file. You may find it faster to list your products by reducing the amount of pictures you use. Pictures should be in jpeg format and are uploaded by browsing the relevant files on your computer. You are advised to show at least one picture of the product without packaging. You can post a product without photographs and add them later in your account section.

Buying a product

All products are purchased from Poultex Limited. Every purchase is based on the offer price and specification set out in the product offer page. Customers With agreed credit facilities are invoiced at the point of collection. Customers that have not agreed credit facilities pay prior to collection. By clicking the Buy Now button, a formal bid has been made. All offers are subject to final confirmation.

When ‘’Buy Now’’ is clicked, you have started the ordering process. You can view the progress of your order from My Account. When you are buying a product, Poultex Limited standard terms and conditions apply. It may not always be possible to cancel orders. Please contact us to get further help before, during or after a purchase has been made.

Selling a product

All products are sold to Poultex Limited. When product offers are posted by suppliers, the system adds the Poultex margin to the supplier’s price. During the product offer process, suppliers see the supplier offer price, the Poultex margin and the Poultex selling price. When a sale is confirmed, supplier’s invoice Poultex the supplier’s offer price.

Product offers must be kept up to date. Products that are no longer for sale must be removed immediately from the Poultex system. Poultex will blacklist suppliers that offer products they are not able to sell.